about
Client: A Global Machinery Manufacturer
Industry: Manufacturing & Supply Chain
Services Provided: API Integration, Process Automation, Digital Strategy
Challenges
The company faced operational inefficiencies due to:
- Disconnected legacy ERP and CRM systems.
- Manual order processing and production tracking.
- Difficulty in scaling operations due to data silos.
What did
DXJ do
We developed a custom API integration strategy, including:
✅ Connecting ERP, CRM, and Supply Chain Management for seamless data flow.
✅ Automating order processing and inventory tracking using AI-driven analytics.
✅ Providing real-time dashboard insights for management decision-making.
✅ Integrating IoT-based production monitoring for proactive issue detection.
The Results
- 50% reduction in manual errors in order processing.
- 20% improvement in inventory management accuracy.
- Improved compliance tracking, reducing regulatory fines.
- Improved scalability, allowing the company to expand into new markets.
